Atousa has her B.S. in Biology and her Masters degree in education of Biology and Math. She spent 7 years in the lab as a scientist working on the human genome project as well as various other research project ….She’s a self-acclaimed nerd J.
She’s been working as a lender for the past 13 years and loves the parallel of two worlds…the more OCD and analytical you are the better results achieved. She loves helping her clients and is a natural problem solver which comes in VERY handy in this line of work. The main motif of her lending strategy is education, education, education which allows borrowers to make financially sound decisions.
Atousa speaks conversational Spanish and is Fluent in Farci.
I wanted to take a moment to let you know what a great job you did for The Scott's mortgage loan this May 2017; I'm very experienced with gathering documentation for lenders, escrow, and underwriting and in the many decades I've done this process my interaction with you ranks at the top of the heap.
What I liked about your approach was your communication skills, your emails were clear, concise, and properly written, you explained or gave examples of what you needed, you followed up daily, throughout the day and you consistently update the "to do" list, taking off what was done and leaving what remained outstanding. You also have very good phone skills and that is a huge attribute, thank you for scheduling phone meetings and keeping them!
All in all a very good experience, 100%!
Atousa is not only extremely professional, she also goes above and beyond to make a difficult process seamless, she took incredible care of all items that arose. I would recommend anyone to her for financing.
Simply put, Atousa is amazing and a blessing to work with!! She is very knowledgeable, friendly, responsive, professional, and most importantly, dedicated to her profession. This combination helps put anyone at ease especially given that we were first time buyers. In today’s world, where it’s difficult to receive great customer service, Atousa sets the standard of what that should be. She was always there to advise us in the best direction and truly looked out for our best interests. We can’t say enough about her. We strongly and highly recommend Atousa to anyone!! We greatly look forward to the opportunity to work with her again!
Having worked with many lenders over the years, Atousa is definitely a stand out! Her high level of professionalism continuously shows itself with her knowledge of the loan industry, her efficiency in matching the best loan programs to the needs of her clients, and her efficient communication, which keeps me and the client always updated. When things get complicated, as they frequently do with a loan, Atousa consistently goes above and beyond. I know my clients are in the best hands when Atousa takes care of them, and I am grateful for that and her.
Wow! What can I say about Atousa... She is amazing! We have worked with her several times. She is with you through the whole process and explains everything to you. Always looking out for the best rates for her clients. I highly recommend!
Coming into this process as a first-time home buyer, my wife and I were intimidated. We really didn't know where to start or what would be involved. Atousa walked us through every step and remained in contact throughout the entire process. It sounds cheesy, but everything happened so simply and smoothly. Our escrow closed in 23 days!